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Contact Us

There are a variety of ways you can get in touch with FraudVigillance, whether you are an individual consumer or working for an organisation we have a relationship with.

Reason for enquiry

Find out what information FraudVigillance holds on you

If an application you’ve made for a financial product or service has been turned down, it may be because of information FraudVigillance or one of the organisations we work with holds on you. You can make a Subject Access Request to find out if we hold any information about

Apply for FraudVigillance membership for your organisation

Find out more about how FraudVigillance membership can benefit your organisation on our Why Join FraudVigillance? page. You can find information and make enquiries about the Internal Fraud Database and the National Fraud Database on their dedicated pages.

Look at and apply for the latest jobs at FraudVigillance

As a continually growing organisation, FraudVigillance is often looking to recruit and retain the best in their fields to help us in the fight against fraud. Find out more about working at FraudVigillance and what roles we are currently looking to recruit for on our Careers page.


Get training in fraud and financial crime prevention

Our range of training courses are for financial professionals looking to improve their skills in fraud and financial crime prevention. They are available to employees of member and non-member organisations. Visit our Training section to find a course that suits you.


Other enquiries

You can call us on our enquiry line on Tel:+254 020 2708888/9, 0722223611 (Monday to Friday from 8am to 8pm, and weekends and bank holidays from 9am to 5pm – the line will be open throughout the holiday period with the exception of Christmas Day, Boxing Day and New Year’s Day).

Or you can write to us at:

HELPDESK, FraudVigillance
3RD Floor, brunei House
PO BOX 12418 - 00100

If you have been the victim of identity theft or a scam, please report this to your financial services provider

FraudVigillance speakers at events

We have a number of experts on fraud and financial crime prevention that are available to speak at your event.

Find out more and enquire about booking a FraudVigillance speaker.